Managing family members and household controls
Family profiles let you share one SafePlay subscription with your whole household while giving each person their own experience.
What Each Profile Gets
Shared Resources
Profile limit
Up to 5
SafePlay Family
Adding profiles for your family members is easy:
Creating a New Profile
Go to Family
In your dashboard
Click "Add Profile"
Enter a display name
Use a name that helps the owner identify the viewer.
Choose an access mode
Managed Profiles use owner-controlled permissions and approval settings.
Set filter preferences
Click "Create Profile"
Standard Profiles
Full access, can see their own history only
Managed Profiles
The adult account owner controls settings, access, and approval requirements
Choose how each person watches
In Family, choose Link a device, then Website. Copy the connection link to the person's browser, or have them open trysafeplay.com/family/pair and enter the one-time code. No app or extension is required. Choose a dedicated browser for one viewer or a shared browser for multiple Managed Profiles.
Managed access lets an adult account owner control a household profile's viewing permissions.
Enabling Managed Access
When creating or editing a profile, choose "Managed." Managed Profiles do not have a separate email or social login.
What the Owner Can See
What the Owner Can Control
Viewing Managed Profile Activity
Privacy Notes
In a profile's viewing controls, choose all eligible Filter Library videos or Approved videos only. Approved-only starts with an empty library. Open Approved videos for that profile to browse, preview, and select videos. You can also paste a YouTube link to approve and prepare a video there. Unapproved videos stay out of Home, Shorts, search, and playback, including direct links.
Permission to prepare new videos is separate: Ask first requires a manager's approval for new preparation, Trusted permits it within your limits, and Library only blocks new preparation. These settings do not replace individual viewing approval when approved-only is on.
Managed viewers can return to My requests to see what is waiting, preparing, ready, or declined. If a browser is disconnected, open the Family connection page and ask the owner for a fresh code. On shared browsers, adults sign in privately to use their own accounts.
One subscription covers every profile on your account. Each profile gets a personal experience while sharing the practical bits.
Subscription
Your one paid plan covers all family profiles. There's no per-profile billing and no per-profile Filter Library charge. New-video processing remains subject to the plan's allowances and household permissions.
Filtered Library
Videos available in the SafePlay Filter Library can be opened by eligible paid profiles without using a new-video request.
What's NOT shared
Sometimes you need to remove a profile from your account.
Removing a Profile
What Happens When Removed
Archiving Instead
If you might want the profile back later (e.g., a child going to college):
The account owner manages all billing for the family.
Who Pays
Only the account owner is billed. Other family members don't need payment information.
Inviting vs. Creating Profiles
Standard adults and household managers accept an invitation using their own account. Managed Profiles connect through an owner-issued link or code and do not need an email address. Invited members do not need another subscription.
What Family Members Need
Managing family access
Questions about family features?
Contact our support team — we're happy to help.