Managing family members and parental controls
Family profiles let you share one SafePlay subscription with your whole household while giving each person their own experience.
What Each Profile Gets
Shared Resources
Profile Limits by Plan
3
Individual
10
Family
Unlimited
Organization
Adding profiles for your family members is easy:
Creating a New Profile
Go to Family
In your dashboard
Click "Add Profile"
Enter the profile name
e.g., "Emma" or "Kids TV"
Choose profile type
Child profiles enable parental oversight
Set filter preferences
Click "Create Profile"
Adult Profiles
Full access, can see their own history only
Child Profiles
Parents can view their history and manage settings
Profile Switching
On the extension or web app, click your profile icon and select a different profile to switch. Each profile's activity is tracked separately.
Parental controls give you oversight of your children's viewing activity.
Enabling Parental Controls
When creating a profile, mark it as a "Child" profile. Or edit an existing profile and change its type to Child.
What Parents Can See
What Parents Can Control
Viewing Child Activity
Privacy Notes
All profiles on your account share the same credit pool.
The Shared Pool
Your monthly credits, rollover credits, and top-up credits are all combined into one pool that any profile can use.
Example
Monitoring Usage
Tips for Managing Shared Credits
Sometimes you need to remove a profile from your account.
Removing a Profile
What Happens When Removed
Archiving Instead
If you might want the profile back later (e.g., a child going to college):
The account owner manages all billing for the family.
Who Pays
Only the account owner is billed. Other family members don't need payment information.
Inviting vs. Creating Profiles
Currently, all profiles are created and managed by the account owner. Each profile doesn't need its own SafePlay account or email address.
What Family Members Need
Upgrading from Individual to Family
Questions about family features?
Contact our support team — we're happy to help.